Security & Operational Safety at Costimizer
Costimizer understands that unlocking cloud cost savings should never come at the expense of your security and privacy. Our platform is built on a foundation of continuous auditing, strict data privacy, and non-disruptive cloud integration. We provide financial leadership and engineering teams with the exact insights they need, safely, securely, and transparently.
Here is exactly how we protect your data and your infrastructure.
1. Zero-Risk Architecture
Financial leaders need to know that integrating Costimizer will not accidentally disrupt revenue-generating services. Costimizer is designed to eliminate this risk entirely.
View-Only by Default
Costimizer connects to your cloud accounts in a strict view-only capacity. This means we ingest billing information and resource metadata to provide reporting and insights, but we cannot modify, delete, or disrupt your underlying cloud infrastructure.
Secure, Restricted Access
We connect to your cloud using standard zero-trust security methods recommended by AWS, Azure, and Google Cloud (such as cross-account IAM roles). Instead of sharing vulnerable passwords, you grant a specific, heavily restricted key that only allows read access to what matters for cost savings.
You Stay in Control
You own your cloud. You can revoke Costimizer access at any time directly from your cloud console. Once access is disabled, Costimizer instantly stops reading data from your environment.
2. Autonomous Safety Guardrails
Cost optimization should be smart as well as safe. When Costimizer provides automated cost-saving recommendations, it uses strict guardrails to preserve business continuity.
Deep Analysis Before Suggestions
The AI engine analyzes at least 30 days of historical usage patterns before suggesting changes. This helps avoid recommendations that could impact performance during seasonal peaks or high-load business periods.
Human-in-the-Loop Decisions
Costimizer does not make structural changes on your behalf without visibility. Recommendations are presented for review, and your authorized team makes the final decision before action.
Safe Deployments & Automated Recovery
Costimizer uses blue-green deployment practices so platform updates do not cause reporting downtime. If an automated cost-saving action fails or cannot reach its target, the system safely retries and notifies administrators.
3. Data Protection & Privacy
Your financial data and cloud blueprints are sensitive business intelligence, and we treat them with strict confidentiality.
Security in Every Step
All data flowing between your cloud and the Costimizer dashboard is protected with industry-standard SSL/TLS encryption for data in motion.
Strict Tenant Isolation
Customer data is kept in strictly isolated logical compartments. Costimizer uses a logical database per organization, with a unique organization identifier, so one organization's data cannot be mixed with or exposed to another.
Private and Secure Policy
Costimizer does not store personally identifiable information (PII) or customer financial data such as credit card numbers. We do not sell financial or infrastructure data to third parties, advertisers, or data brokers. Your data is used only to help reduce your own cloud spend.
4. Authentication & Identity Management
Costimizer makes it easy to enforce corporate security policies within the platform.
Corporate Login Integration (SSO)
Users can log in with existing corporate SSO accounts via Google, Microsoft, or SAML providers. This aligns with existing company security rules and simplifies offboarding when employees leave.
For accounts using basic authentication, organization owners should manually remove access through settings. Two-factor authentication (2FA) is fully supported.
Customized Access for Your Team (RBAC)
With role-based access control, you can decide exactly who can see and do what. For example, finance leadership can get organization-wide visibility while project managers can be restricted to specific teams, pools, or projects.
5. Compliance & Threat Management
Costimizer treats trust as something that must be continuously validated through monitoring, testing, and operational transparency.
ISO 27001 Certified
Costimizer holds ISO 27001 certification, demonstrating adherence to international information security management standards.
Continuous Auditing & Penetration Testing
We regularly perform third-party penetration testing to identify and resolve vulnerabilities before exploitation. Internal employee access to metadata is heavily restricted and strictly logged for accountability.
Real-Time Health Checks
The platform continuously monitors cloud connection health. If a key expires or an IAM role is revoked, Costimizer alerts you immediately to help prevent reporting data gaps.
FAQs
Where is our data hosted?
Based on customer preference, data can be hosted securely on DigitalOcean, AWS, or on-premise.
Does Costimizer hold any security certifications?
Yes. Costimizer is ISO 27001 certified.
Does the platform perform periodic penetration tests?
Yes. Costimizer conducts regular penetration testing.
How is customer data protected at rest and who has access to it?
Data is stored in encrypted form and isolated by organization using a logical database per organization architecture. Access is restricted to authorized personnel.
Are employee access activities logged?
Yes. Internal employee access to metadata is strictly logged for auditability.
What is your incident response and breach notification SLA?
In the unlikely event of a security incident, notification is provided within 48 hours in accordance with the official security policy.
Is there a security contact person for emergencies?
Yes. Costimizer has a dedicated security point of contact and a documented security policy workflow.
How can we report a security vulnerability?
Report vulnerabilities through the Contact Us page or via email at contact@costimizer.ai. The security team responds according to the official security policy protocol.